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Terms and Conditions

Last updated: January 15, 2019

Please read these Terms and Conditions carefully before using the www.intocash.co.uk website, operated by IntoCash.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service. The Terms and Conditions agreement for IntoCash is based on the Terms Feed’s Terms and Conditions Template.

Before you sell your item, if you have any questions relating to these terms and conditions please contact our IntoCash Customer Care department.

Services

IntoCash is an e-commerce platform that allow users to sell their items in exchange for money. The process of buying the item is explained on the main website and if you have further questions please see our Support Page with FAQ. If you still wish to gain a clarity, please e-mail our customer support team on intocash@customersupport.co.uk .

Collection Terms

Once we confirm that we are interested in buying your item, we will arrange a special collection. You must ensure your address is correct in order to arrange a collection. The collection will be arranged over the e-mail along with preferred for you time slot. On the day of collection, you may be contacted via telephone to confirm the collection time with one of our IntoCash Consultants.

Once the collection is confirmed between both parties, you must comply and be present at the given time and date. Failure to do so might result in deal termination. The person registered on the website is required to be present as Consultant will require a proof of address upon collection.

During collection a Consultant is required to fully test the item and examine against proposed features such as model, capacity and condition. The consultants are also required to perform security check to detect stolen items.

If the item is successfully examined, the Consultant will process the payment according to given online quote. Please note: the final amount may change if the Consultant disagrees with proposed feature of the item. For example, if you have stated that your item is in Good condition and the Consultant measure it as Poor (according to our IntoCash standards) the amount will change.

Zero Tolerance

During collections, our Consultants must feel safe and comfortable at all times. We will not tolerate any violent or aggressive behavior towards our staff and therefore the local authorities will be contacted if necessary. The deal will also be immediately terminated.

Complaint Procedure

If you wish to file a complaint about our service, please e-mail us on intocash@customersupport.co.uk including your name and a reference number, briefly explaining what has affected your experience.

Data and Privacy Details

IntoCash Customer Privacy Policy covers the collection, use, and disclosure of personal information that may be collected on IntoCash website for example when you contact or sell your item to us. IntoCash goes the extra mile to protect your personal data by using various digital safety measures.

Cookies and other technologies

As is standard practice on many corporate websites, IntoCash website uses “cookies” and other technologies to help us understand which parts of our websites are the most popular, where our visitors are going, and how much time they spend there. We also use cookies and other technologies to make sure that our online advertising is bringing customers to our products and services. We use cookies and other technologies to study traffic patterns on our website, to make it even more rewarding as well as to study the effectiveness of our customer communications. And we use cookies to customize your experience and provide greater convenience each time you interact with us.

We use cookies to keep track of your current shopping session to personalise your experience and so that you may retrieve your shopping basket at any time. Please note that certain features of the IntoCash website will not be available once cookies are disabled. You do not need to enable cookies to browse the site.

As is true of most websites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site, and to gather demographic information about our user base as a whole. IntoCash will not use the information collected to market directly to that person.

In some of our email messages we use a “click-through URL” linked to content on the IntoCash website. When customers click one of these URLs, they pass through our web server before arriving at the destination web page. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked simply avoid clicking text or graphic links in the email.

In addition we use pixel tags – tiny graphic images – to tell us what parts of our website customers have visited or to measure the effectiveness of searches customers perform on our site.

Pixel tags also enable us to send email messages in a format customers can read. And they tell us whether emails have been opened to ensure that we’re sending only messages that are of interest to our customers. We may use this information to reduce or eliminate messages sent to a customer.

Data Protection Act 1998

IntoCash holds all personal information in compliance with the Data Protection Act 1998.

Intellectual Property Rights

The website and its original content, features, logo, trademark and functionality are owned by IntoCash and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

Accuracy Warning

This site and its components are offered for informational purposes only; this site shall not be responsible or liable for the accuracy, usefulness or availability of any information transmitted or made available via the site, and shall not be responsible or liable for any error or omissions in that information

Accounts

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account and agreement with our IntoCash Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

“Your Information” is defined as any information you provide to us or other users in relation to the IntoCash service including the registration or feedback process, your postings on the message boards and any other content that you post within the Site. You are solely responsible for Your Information, and we act as a mere conduit for your online distribution and publication of Your Information.

Restrictions

Your Information and your activities on our Site must not:

a. be false, inaccurate or misleading;
b. be offensive or menacing, abusive, defamatory, or in breach of copyright, confidence, privacy or any other rights;
c. infringe any third party’s copyright, patent, trade mark, trade secret or other proprietary rights or rights of publicity or privacy;
d. be fraudulent;
e. contain any computer viruses, macro viruses, trojan horses, worms or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer or to surreptitiously intercept, access without authority or expropriate any system, data or personal information;
f. cause the Site to be interrupted, damaged, rendered less efficient or such that the effectiveness or functionality of the Site is in any way impaired.

Links to Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by IntoCash.

IntoCash has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that IntoCash shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

Governing Law

These Terms shall be governed and construed in accordance with the laws of United Kingdom, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Our rights

We reserve the right to:

Modify or withdraw, temporarily or permanently, this website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the website.

Change the conditions from time to time, and your continued use of the website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the conditions have been changed. If you do not agree to any change to the conditions then you must immediately stop using the website.

Limitation of Liability

Nothing in this User Agreement shall limit or exclude our liability for fraudulent misrepresentation, or for death or personal injury resulting from our negligence or the negligence of our, agents or employees. Subject to the foregoing, we (including our parent, subsidiaries, affiliates, officers, directors, agents and employees) will not be liable for any economic losses (including, without limitation, loss of revenues, profits, contracts, business or anticipated savings), any loss of goodwill or reputation, or any special, indirect or consequential damages (however arising, including negligence) arising out of or in connection with this User Agreement. Some jurisdictions do not allow the exclusion of incidental or consequential damages, so the above exclusion may not apply to you.

We (including our parent, subsidiaries, affiliates, officers, directors, agents and employees) also have no liability of any sort (including liability for negligence) for the acts or omissions of other providers of telecommunications services or for faults in or failures of their networks and equipment.

Payments

All payments are made after a successful examination carried out by our Consultant. The consultant has a right to amend the final amount if the item is not as described. If the examination of the item is successful, a customer is required to confirm a final amount.

To receive money for your item you must give a valid UK bank account details or PayPal. We do not pay for the items with cash.

Breach

Without limiting our other remedies, we may limit your activity on the Site, immediately suspend or terminate your user registration and refuse to provide our services to you without notice to you: (a) if you breach this User Agreement or the documents incorporated by reference; (b) if, despite our reasonable endeavours, we are unable to verify or authenticate any information you provide to us; or (c) if we believe that your actions may cause us financial loss or legal liability.

Indemnity

You agree fully to indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the conditions by you or any other liabilities arising out of your use of this website, or the use by any other person accessing the website using your shopping account and/or your personal information.

Selling your items to IntoCash

IntoCash and their associates reserve the right to refuse to purchase any items at their sole discretion. IntoCash and their associates reserve the right to limit the number of purchases that are honoured to any customer at their sole discretion.

Please ensure that you are the legal owner of the goods you wish to sell, as ownership will be transferred to IntoCash receipt of order.

IntoCash has a legal obligation to avoid inadvertently buying stolen or fraudulently obtained goods from our customers. To help us prevent this we implement certain safety measures:

Customers must be a minimum of 18yrs of age.
Customers must be able to present a valid National ID upon collection arrival.
We will check ID for all and every subsequent transaction; no matter how many times a Customer has used our services.
Wherever applicable/ practical products will be checked for serial numbers, and if found will be recorded in our computer system along with a brief description of the goods.
All goods, where applicable will be mechanically tested.
Consultant is able to amend the final price when the item is not as described.
Customers will always be required to sign a receipt, and a copy will be provided for the customer’s own records.
We strive to maintain a good working relationship with the local police, and welcome their assistance in the operating of our business therefore we will not hesitate to contact them if we have any concerns or if our Zero Tolerance section is violated.

Contact Us

If you have any questions about these Terms, please contact us on intocash@customersupport.co.uk[/vc_column_text][/vc_column][/vc_row]

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